What types of desserts do you offer?

We create custom cakes, cake pops, chocolate-covered pretzels, Oreos, strawberries, and more. If you have a specific treat in mind, let us know, and we’ll do our best to make it happen!

Do you accommodate dietary restrictions?

Yes, we offer options for certain dietary needs. Please inform us of any allergies or restrictions when placing your order. While we strive to accommodate dietary restrictions, please note that all products are made in a kitchen that processes common allergens, including nuts, dairy, gluten, and eggs. Cross-contamination is possible, and we recommend discussing any severe allergies with us before placing your order.

How far in advance should I place my order?

We recommend placing orders at least 2–4 weeks in advance to ensure availability, especially for large or intricate designs. For last-minute inquiries, feel free to contact us, and we’ll do our best to accommodate.

Do you provide setup for decorations?

Yes, we offer full setup services for decorations, including balloon displays, centerpieces, and more. Let us know your event location and timing, and we’ll handle the rest!

Can I customize the theme or colors?

Absolutely! All of our desserts and decorations are tailored to match your theme, colors, and event style. Share your vision with us, and we’ll bring it to life.

Do you require a deposit?

Yes, a deposit is required to secure your booking. The remaining balance is due the day of the event or at the time of pick-up, whichever comes first.

Can I cancel or reschedule my order?

Cancellations and rescheduling are subject to our policy. Please contact us as soon as possible to discuss options. Refunds may depend on the timing of the cancellation. Click to view our Terms and Conditions.

Do you offer packages for desserts and decorations?

Yes, we offer customizable packages that include both desserts and decorations for a seamless, cohesive event experience. Contact us to learn more about package options.

How do I get started?

Fill out our contact form or email us directly at olivoseventcreations@gmail.com. Share your event details, and we’ll work with you to create something unforgettable!

Do you offer delivery for desserts and cakes?

At this time, we do not offer delivery services for desserts and cakes. These items are pick-up only at our location in Romeoville, IL.

Do you deliver decorations or offer setup?

Yes, we provide delivery and setup for decorations, including balloon displays and centerpieces, within the surrounding Romeoville area. Additional delivery fees may apply based on location.

What areas do you serve?

We are based in Romeoville, IL, and serve the surrounding areas, including Naperville, Joliet, Bolingbrook, Plainfield, Shorewood, Crest Hill, Lockport, Orland Park, New Lenox, Palos Hills, Palos Park, Palos Heights. If you’re unsure whether we serve your area, feel free to contact us!

What should I know about picking up my order?

We’ll confirm a pick-up date and time with you when you place your order. Desserts will be carefully packaged for transport, but we recommend driving with care and ensuring the items are kept cool and secure, especially in warmer weather. Click here to view our Care Instructions.

Can I send someone else to pick up my order?

Yes, but please let us know in advance. Make sure the person has all necessary details about the order and follows proper handling instructions.

Where Can I Find Your Terms and Conditions?

You can review our full Terms and Conditions here. They include important details about placing orders, deposits, cancellations, rescheduling, pick-up and delivery policies, and more. Please take a moment to familiarize yourself with them before placing your order. If you have any questions, feel free to contact us—we’re happy to help!